This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Introduction

Introduction At Mailbook, we value customer trust above all else. As such, we strive to help our customers, our customer’s end-users, and our Website visitors maintain control of their information. This Privacy Policy explains our information practices, the kinds of information we may collect, how we intend to use and share that information, and how you can exercise choices you may have in Customer Data.

Mailbook processes three broad categories of personal information (known collectively as (“Customer Data”)): As a developer customer (or potential developer customer) of Mailbook, you will need to provide us information to create an account and use the Services – we refer to this as “Customer Account Data.” As a developer customer, you may provide us with personal information of your end-users who use or interact with Your Application that you’ve built on Mailbook’ Platform – we refer to this information as “Customer End-User Data.” “Restricted Customer End-User Data” is any Customer End-User Data that is synced through the following providers and syncing mechanisms: Gmail (non-G Suite) end-user accounts that have approved access to their email data through the Google Restricted Scope API (https://mail.google.com/). Mailbook distinguishes between these categories of Customer Data because the direct relationship we have with you, our customer, is different than the indirect relationship we have with your end-users. If you are located in the European Economic Area, Mailbook is the “controller” of your Customer Account Data and a “processor” of Customer End-User Data and Restricted Customer End-User Data.

What data do we collect?

We collect two types of information about you: personal data and non-personal data.

Personal data. This is information that lets us know who you are. This includes the information you provide us when registering to use the platform (i.e. your name, company name, email address, postal address, other contact information you share with us, associated domain name and credit card information). Your login credentials are also personal data. This category also includes information tied to your identity that you provide us through other means, such as emails to our support team.

Non-personal data. This is information that doesn’t let us determine your identity. This generally comes from your use of the services after registering on our website. Non-personal data includes information that could personally identify you in its original form, but that we have modified (for instance, by aggregation) any personal data.

In addition, and in the context of using our services, namely creating and sending emails, we have access to the information contained in the subject and content of the emails that you send out, as well as the email contacts you send to via our services.

The data you submit should not include any sensitive personal data, such as Government identifiers (i.e. social security, driving licence, or taxpayer identification numbers), complete credit card or complete personal bank card numbers, medical records or particulars connected with applications for care or treatment associated with private individuals.

What are our purposes and legal basis for collecting your personal data?

We collect your personal data because we need it to perform a contract we have signed with you or because you have taken steps to enter into a contract with us (for instance, when you fill in a contact form to request information about our services or when you sign up for an account). Otherwise, we collect personal data based on your consent for that specific purpose.

For how long do we retain your personal data?

We keep your personal data for as long as is necessary to provide our services to you (unless otherwise required by law).

If you would like us to cease all of the described uses of your personal data, you may delete your account at any time from the Account Settings section of our Dashboard. This will delete your personal data from our records, and we will make no further use of it. We may, however, retain copies of your personal data in backups for legal retention purposes and/or for our own legitimate business purposes.

How do we transfer your data?

Mailbook complies with the European General Data Protection Regulation 2016/679 (GDPR) as well as all applicable data protection laws. For all transfers of personal data from the EU and EEA, we maintain EU Standard contractual clauses where necessary, ensure additional safeguards such as data encryption and data minimization, as well as perform audits and controls on our important sub processors.

You can request to sign our Data Processing Agreement which lists out all our important sub processors used and the measures in place to ensure proper data protections.